Shipping policy
Shipping Policy
Thank you for shopping with us. Below you will find details about our shipping process.
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
We currently ship across the United Arab Emirates. Estimated delivery times are:
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Dubai, Abu Dhabi, Sharjah: 1–3 business days
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Other Emirates: 2–4 business days
Please note that delivery times may vary during peak seasons, promotions, or due to unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout.
In some cases, we may offer free shipping on selected products or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS so you can monitor your delivery status.
Delivery Issues
Please ensure your shipping address and contact number are correct when placing an order. We are not responsible for delays caused by incorrect address information.
Failed Delivery
If delivery fails due to incorrect details or customer unavailability, the courier may attempt delivery again or return the package to us. Additional shipping charges may apply for re-delivery.
Contact Us
If you have any questions regarding shipping, please contact our support team at:
Email: support@yourstore.com
Working Hours: Monday – Saturday, 9:00 AM – 6:00 PM
If you want, I can also create:
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Return & Refund Policy (important for Shopify)
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Privacy Policy
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Terms & Conditions
These 3 policies are required for Shopify stores and help build customer trust in the UAE market. 🚀